Have Your Say

The NDIS Commission is consulting on the mandatory registration of Supported Independent Living (SIL) and Support Coordination supports, with consultation activities running from October 2024 to March 2025. No reforms will be implemented before 1 July 2025.

How to participate:

Complete the Survey
Submit a written response to the consultation paper via email - consultation@ndiscommission.gov.au

Survey and submissions will be open until 7 March 2025.

Information about other consultation activities can be found on the NDIS Commission’s regulatory reform hub webpage.

Through this consultation, we want to understand the practical implications of mandatory registration for participants, their supporters, providers and approved quality auditors in relation to these supports. Your feedback will help determine appropriate implementation timeframes and considerations to maintain continuity of supports during the transition.

For Participants and their supporters

Starting no earlier than 1 July 2025:

All SIL and support coordination providers must register with the NDIS Commission
You can continue receiving your current supports while providers work towards registration
If your provider chooses not to register, support will be available to help you find a new registered provider

For Providers

The NDIS Commission is proposing changes to registration groups and possible transition processes for the mandatory registration of SIL and support coordination. No changes or transition to mandatory registration will occur before 1 July 2025.

For SIL Providers

We are proposing a new way to classify SIL within Registration Group 0115 to make mandatory registration simpler.

Key proposed changes:

Create a specific category within the existing Registration Group 0115 called Assistance with Supported Independent Living
Registration becomes mandatory registration for all SIL providers

What this would mean for you:

If you provide SIL services, you'll need to register
If you deliver other supports like Short Term Accommodation (STA), Medium Term Accommodation (MTA) or Individualised Living Options (ILO), these supports will not be impacted.

For support coordination providers

We are proposing a new way to organise support coordination under a single Registration Group to make mandatory registration simpler.

Key proposed changes:

All support coordination would be consolidated under Registration Group 0132
Registration becomes mandatory for all providers delivering any level of support coordination
Your registration conditions will specify which level of support coordination you're approved to deliver based on your demonstrated skills and qualifications

What this would mean for you:

Level 1: Support connection
• Mandatory registration required
• Must complete a certification audit against the Core Module
• Registration conditions will specify basic support coordination skills requirement

Level 2: Coordination of supports
• Mandatory registration required
• Must complete a certification audit against the Core Module
• Registration conditions will specify intermediate support coordination skills requirement

Level 3: Specialist support coordination
• Mandatory registration required
• Must complete a certification audit against both:
- Core Module
- Specialist support coordination Module
• Must meet specialist skills requirement

Key terms:

NDIS Participants: People with disability who receive NDIS funding for services and supports.
Workers: People delivering NDIS funded services and supports to participants, regardless of how they are engaged or the service relationship. ‘Workers’ includes but is not limited to employees, sub-contractors, independent contractors and sole traders.
SIL: Supported independent living is for people with higher support needs, who need some level of help at home all the time. This includes overnight support.
SIL Providers: Organisations or individuals providing Supported Independent Living services.
Support Coordination: Support coordination helps NDIS participants make the best use of the supports in their plan. Support coordination is a capacity building support which helps participants understand and use their NDIS plan to pursue their goals; connects participants with NDIS providers, community, mainstream and other government services; builds participants confidence and skills to use and coordinate their supports.
Support Coordinator: Organisation or individuals providing support coordination services.