At Penrith City Council, we are constantly striving to improve the service we provide and are interested in getting feedback on your views, experience and preferred ways of interacting with us.

Recent feedback has identified that there are definitely improvements needed in some areas of our business in terms of how responsive and efficient we are in helping with your queries and service requests.

To ensure we understand your expectations and what is achievable we would like to ask you to respond to our survey.

For the purpose of this survey, please consider all of the ways you can contact Penrith City Council; this includes face-to-face, telephone, website, social media, email, letter or fax.

Taking part in the survey is easy. Just click on the button below and answer the questions online. Your answers will remain confidential.

The survey should take no more than 5 minutes to complete.

Kind regards

Glenn McCarthy
Executive Officer